Welcome to Vyair

In 2003  we wanted to purchase Air Conditioning Equipment for out home.  We discovered the choice for the home was very limited. Installation companies offered us ridiculously high prices, with systems more tailored for offices and commercial premises. Established in 2004 we originally commenced trading on Ebay,& Amazon. Realising, that many potential customers were missing the opportunity to find out about us, we developed this website.

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Already travelling to the Far East 2003 we researched the possibility of importing Air Conditioning Equipment. As expected the market place was very large, choice huge, established companies, new companies, some extremely good, some terribly terribly  bad. New companies cobbling together split air conditioning units from a mismatch of components, defiantly not for us. We work with reliable established companies that can offer us quality, sensibly priced, innovative equipment, with spare parts support well into the future.

Following visits to over 10 companies, many miles walking around factories complexes, checking Quality Control Certification, examining units, we are where we are today, Offering Quality Affordable Heating and Cooling Air Conditioning Equipment. Our range will continue to grow as technology develops We are currently evaluating a sensibly priced ground source heat pump unit, to provide low cost home heating & hot water.

We are fully qualified to provide you with the answers you require holding industry recognised City & Guilds, & CITB qualifications. All questions will be answered honestly regardless of whether you decide to buy from us or not.  Many of our sales comes from family & friends referred by existing customers

We will continue to develop this website, and would appreciate any comments you may have to improve our customers overall shopping experience. I promise we listen to our customers.

Vyair are dedicated to ensuring your total satisfaction. If you have any suggestions or comments, please contact us. More information can be found in our help section.

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Purchasing Goods
Purchasing from our site could not be easier. Just browse our catalogue and add items to your shopping cart by clicking on them. After you have finished shopping, click on "Checkout" and you will be asked for a few details that we need to be able to complete your order. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

Vyair accepts Visa, MasterCard, Solo, Switch and Visa Delta. All goods detailed on our site are in stock and available for sale. You may send your credit card information via phone, fax, snail mail, or over the Internet. But if you wish to pay by, cheque, or direct to our account, then please email your request to sales@vyair.com and we will contact you.

Shipping And Handling
We are extremely particular about our equipment.  All units are delivered from the factory in triple wall export grade cartons, with polystyrene protection on the inside. Exactly as when you buy a new domestic appliance.

We use a specialist freight system. Your order will be picked and packed with care, and  will be packed on a pallet and shrink wrapped or banded. From that moment onwards your order is security tracked through our transport system. Normal delivery will take place within 3 working days If you need the goods extremely urgently we can arrange an extra cost next day deliver method.

It is imperative that you, our customer receive your goods in perfect condition. Many companies will use  national couriers, and the like, so why don’t we you may ask?  Normal delivery companies many handle a parcel up to seven times before it arrives at your door. From collection, to local hub, to national hub, to delivery hub, to final delivery vehicle, then to your address.

The outdoor unit of Air Conditioning Equipment is heavy and despite clearly marked two person lift, they delivery with one man………..and how many times do you see them getting that set of wheels out.?

SO WHAT WE DO………Place the goods on a pallet, shrink wrap/band them and ship them via our pallet network. They have three lifts with a specialist pallet truck, and are guaranteed to arrived in the same condition they left our warehouse. Upon arrival you remove the shrink wrapping and enjoy you goods.

Some smaller items may be shipped via courier service normally next day service

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Delivery Schedule
Orders are dealt with quickly, and are usually received within 3 business days. International orders are generally received in less than 7 days.

Back Orders
Do not exist at Vyair. If it is not in stock you won’t be able to buy it.

Credit Card Security
All credit card numbers are encrypted using our powerful 128-bit encryption security software. Rest assured that your card details are safe with us.

Guarantee
We offer a full 12months return to base warranty on all of our equipment. Some end of line equipment may have reduced warrenty period but this will be clearly specified in the listing if applicable  In the event of a problem please contact us promptly and we promise to deal with the problem effectively. We treat our customers how we expect to be treated ourselves and we are real fussy folk.

Contact Us
If you need to contact us, please  email sales@vyair.com

Location

UK Office

Vyair (UK) Limited Mareham On The Hill Horncastle Lincolnshire LN9 6PQ